A solar electric system or photovoltaic (PV) system, converts sunlight into electricity that can be used in your home / facility.

Yes, if you are interconnected to Santee Cooper’s electrical grid, Santee Cooper will serve your home's / facility’s electricity needs when there is inadequate sunlight.

The size of the system you choose will depend on a few factors, such as the amount of money you want to invest, the amount of electricity you want to produce, and the amount of space you have for installing solar panels. You should review your old electric bills to help determine how much electricity your business or home typically uses. A qualified Santee Cooper SE Trade Ally or NABCEP certified PV Installation Professional can help you to determine what size system is right for your home / facility. For a list of qualified Santee Cooper SE Trade Allies, please contact solar@santeecooper.com or (843) 347-3399 ext 3144.

The type of maintenance that may be required of a system is dependent on the particular system you purchase. Please consult your solar installer and manufacturer to find out if any additional maintenance will be needed.

It depends on your system. Systems with battery backup will continue to have power. Systems without battery backup must shut down until the outage has been restored. Having electricity run into the grid from a solar electric system is a safety hazard for anyone working on the power lines.

Rebates are available for the solar electric portion of a system but not for the battery portion of the system. The rebate is based on the installed capacity (kW AC).

No, Santee Cooper does not install solar panels. To qualify for a rebate, you must choose a SE installer from our list of qualified solar Trade Allies or a NABCEP certified PV Installation Professional. For a list of qualified Santee Cooper SE Trade Allies, please contact solar@santeecooper.com.

Financing options are available for Santee Cooper’s residential customers only.

If your building is not suitable for solar panels for any reason, participating in the Solar Share program may be a more viable option for you. Solar Share is a community solar program that allows Customers to subscribe to a portion of the energy generated by a Santee Cooper-sponsored community solar farm, without having to install a solar PV system at your home / facility. Customers subscribe to a certain number of blocks (measured in kW) to support the community solar farm, and receive a pro-rated share of the energy produced by the solar farm in the form of bill credits.

A REC represents the property rights to the environmental, social, and other non-power qualities of renewable energy generation. In exchange for rebates offered by the programs, Santee Cooper will retain the ownership of all RECs associated with customer installation of rooftop solar electric system and customer subscription through the Solar Share program.

Yes, applications for increasing the size of a system are subject to the Program Manual, rebate caps, Terms & Conditions and other rebate program criteria in place at the time of acceptance of the rebate application. The total rebate per customer over the life of the program is capped at 6 kW.

All qualified Santee Cooper Trade Allies or NABCEP certified PV Installation Professionals can assist in the rebate application process.

Please check with your Homeowners Association or any Restrictive Covenants and Conditions first. If there are covenants and/or restrictions in your neighborhood regarding solar electric systems, and you are prohibited from installing a system, you will be ineligible to receive a rebate.

Solar Share – If you move out of Santee Cooper’s territory, Santee Cooper may buy back your solar subscription at a depreciated value, depending on the number of years you have held the subscription. Email solar@santeecooper.com for more information.

Solar Home – If you move out of Santee Cooper’s territory, the next homeowner will be required to sign an amended Interconnection Agreement and receive the credits outlined in the current DG Rider if the next homeowner is interested in retaining the PV system interconnected to Santee Cooper’s grid.

Solar Business – If you move out of Santee Cooper’s territory, the next Business owner will be required to sign an amended Interconnection Agreement and receive the credits outlined in the current DG Rider if the next business owner is interested in retaining the PV system interconnected to Santee Cooper’s grid.

The Rebate Reservation Worksheet and Rebate Application should be submitted prior to installing a solar generation system. The Interconnection Request Application must be submitted and approved by Santee Cooper before you can begin a solar installation on your home or business. Rebate Reservation and Rebate Application submittals should be sent to solar@santeecooper.com.

No, the Interconnection Request Application and the Rebate Application are two separate components of the program. Rebate approval is contingent upon fulfilling all of the program requirements. For more information, please review the Program Manual.

No, Santee Cooper will perform an internal check on the status of your Interconnection Request Application

The solar PV system rating must have a minimum rating of 1 kilowatt alternating current (“kW AC”) and must not exceed the lesser of 20 kW or the Customer’s annual peak electrical demand recorded over the past 12-month period from the date on which the Solar Home Application was signed.

Non-residential customers can install up to 100 kW system.

All rebate incentives are capped at 6kW.

Solar Business rebates are intended for solar systems installed on or after December 1, 2018. If your system was installed prior to this date, please contact Santee Cooper at solar@santeecooper.com to receive more information about your options.

As long as the two buildings have their own meter base numbers and meet the program requirements, it is possible to obtain rebates for two systems.

Typically, rebates are mailed within six weeks of Santee Cooper receiving a completed Customer Rebate Application

Santee Cooper does not provide one-to-one net metering. However, Santee Cooper does credit customer-generated energy that is consumed by the customer at the full retail rate.  Any generated energy that is exported back to the grid is credited to the customer at the rate specified on the most recent Distributed Generation Rider.

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